Our values are people orientated and are based on Batho Pele Principles.
a) We shall always consult our customers on the level, quality and choices of the
services we offer.
b) We shall set high standards geared toward effective and efficient service delivery.
c) We shall give equal access to our services to all, with special emphasis on
targeted groups.
d) We believe that our customers are entitled to be treated courteously and with
the highest level of professionalism.
e) We believe that our staff are integral to the success of the department and will at
all times endeavour to ensure that their needs are satisfied.
f) We shall always maintain zero tolerance towards fraud and corruption.